Understanding Our Data Handling and Your Privacy Rights
Privacy Policy
Privacy Policy for Kaizen Canine LLC
Effective Date: 01/05/2024
Last Updated: 05/06/2025
1. Introduction
Welcome to Kaizen Canine LLC ("Kaizen Canine," "we," "us," or "our"). We are committed to protecting the privacy and security of the personal information of our website visitors and clients. This Privacy Policy describes how we collect, use, process, share, and protect personal information obtained through our website,https://www.kaizencanine.com/(the "Site"), and the services we offer, including dog training consultations, classes, and related programs.
This policy outlines our practices concerning personal data, including information collected via contact forms, newsletter signups, booking systems, cookies, analytics tools, and other interactions with our Site and services.1It also details your privacy rights under applicable data protection laws, such as the General Data Protection Regulation (GDPR) for individuals in the European Economic Area (EEA) and the United Kingdom (UK), and the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) for residents of California.2
Federal laws in the United States, including Section 5 of the Federal Trade Commission (FTC) Act, which prohibits unfair or deceptive practices, also inform our data handling procedures, requiring transparency and fairness in how we collect and use personal information.6Additionally, for specific communication methods like SMS text messaging, we adhere to the requirements of the Telephone Consumer Protection Act (TCPA).9
We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal information. By using our Site or services, you acknowledge that you have read and understood this Privacy Policy. Please note that this policy applies only to information collected by Kaizen Canine through the Site and our direct services and does not extend to third-party websites or services linked from our Site.3
2. Information We Collect
We collect personal information directly from you when you interact with our Site and services, and automatically when you navigate through the Site. The types of personal information we collect depend on your interactions with us. Collecting personal data is often necessary to provide our services, respond to inquiries, and comply with legal obligations.2
A. Information You Provide Directly:
Contact Information:When you fill out our contact form1, book a transformation session1, or subscribe to our mailing list1, we collect information such as your first and last name, email address, and phone number.1This information is essential for responding to your inquiries, scheduling services, and sending requested communications.4
Dog Information:Our contact form and booking/consultation process may request information about your dog, such as breed and age.13During consultations or training sessions, we may discuss and record details about your dog's background, history, behavior, and your relationship with them.14This information is crucial for tailoring our training programs effectively. Depending on the level of detail and applicable laws, some behavioral or health-related information might be considered sensitive, requiring careful handling and appropriate security measures.3
Communication Preferences:When you use our contact form, you are asked to agree to receive SMS text messages from Kaizen Canine LLC via a checkbox.13This constitutes obtaining explicit consent for SMS communications, a critical step for TCPA compliance.9We also collect email addresses for those who opt-in to our mailing list for newsletters and updates.1
Booking and Transaction Information:When you book services1, we collect information necessary to schedule and manage your appointment. While we facilitate payment, sensitive payment details (like credit card numbers) are typically processed directly by third-party payment processors, such as PayPal, as indicated by the presence of their logo on the Site.1We may collect information related to the transaction itself (e.g., service purchased, date, amount) but not the full payment card details.2The booking process itself appears to utilize a system called ProPet Software, based on the account creation page linked from associated domains.19
Feedback and Survey Information:We may collect personal information if you voluntarily complete customer surveys or provide feedback.21
B. Information Collected Automatically:
Log and Usage Data:Like most websites, our servers automatically collect information when you access or use our Site. This may include your IP address, browser type and settings, operating system, the date and time of your visit, pages viewed, time spent on pages, and referring website addresses.2This data helps us understand how users interact with our Site and is used for security monitoring and service improvement.15
Cookies and Tracking Technologies:We use cookies (small text files stored on your device) and potentially similar technologies to operate and improve the Site, analyze usage, and enhance user experience.1The footer includes a "Cookies" link, indicating their use.1These technologies may collect information about your browsing activity and preferences. Further details are provided in Section 6 (Cookies and Tracking Technologies).
Analytics Data:We utilize analytics tools, such as Google Analytics1, to collect aggregated or pseudonymized data about website traffic, user behavior patterns, demographics, and engagement.1This helps us understand website performance and user needs.2
Device Data:We may collect information about the device you use to access our Site, such as the device model or unique device identifiers, where available and permitted.2
Location Data:We may infer your general geographic location from your IP address. We do not currently collect precise geolocation data unless explicitly requested and consented to, which is unlikely for the current website structure but is a category mentioned under laws like CPRA.2
The collection of both directly provided and automatically gathered information allows us to deliver our services effectively, maintain website functionality and security, and understand user engagement to improve our offerings. The reliance on third-party services for critical functions like payment processing1and booking19means that these third parties also collect and process your data according to their own privacy policies, as further detailed in Section 5 and Section 12.
3. How We Use Your Personal Information
We use the personal information we collect for specific, legitimate business purposes, which are clearly defined to ensure transparency and comply with data protection principles like purpose limitation under GDPR.27Our use of your data is directly related to providing and improving our dog training services and communicating with you effectively.
The primary purposes for which we use your personal information include:
To Provide and Manage Services:We use your contact information, dog information, and booking details to fulfill your requests for dog training, consultations (transformation sessions), live-and-train retreats, and other programs we offer.1This includes scheduling appointments using our booking system1, managing your participation in programs, and delivering the agreed-upon services.
To Communicate with You:Your contact information (name, email, phone number) enables us to respond to inquiries submitted through our contact form1or other communication channels. We also use it to send essential service-related communications, such as appointment confirmations, reminders, and follow-up information related to your training program.14Providing customer support is another key use of this information.4
For Marketing and Promotional Purposes:With your explicit consent, we use your email address to send newsletters, updates on training classes, courses, and other promotional materials if you subscribe to our mailing list.1Similarly, if you provide explicit written consent via the contact form checkbox13, we may use your phone number to send marketing SMS messages related to our services, adhering strictly to TCPA requirements.9We may personalize marketing communications based on your past interactions or stated interests to make them more relevant.21
To Process Payments:We facilitate the processing of payments for our services through integration with third-party payment processors like PayPal.1While we do not store your full payment card details, we process information related to the transaction to confirm payment and manage billing.2
To Improve Our Website and Services:We analyze automatically collected data, such as log files, cookie data, and analytics information from tools like Google Analytics1, to understand how users navigate and interact with our Site. This analysis helps us improve website functionality, content relevance, user experience, and identify areas for service development or enhancement.2
For Security Purposes:We process certain information (like IP addresses and log data) to monitor for security threats, prevent fraudulent activity, detect unauthorized access attempts, and protect the integrity of our Site and systems.2
To Comply with Legal Obligations:We may need to use and retain certain personal information to comply with applicable laws, regulations, court orders, subpoenas, or other legal processes. This includes maintaining records for tax purposes or responding to lawful requests from government authorities.2
We are committed to using your personal information only for the purposes disclosed to you or as permitted by law. We strive to ensure that the information collected is adequate, relevant, and limited to what is necessary for these purposes.
4. Legal Basis for Processing Personal Information (GDPR Compliance)
For individuals located in the European Economic Area (EEA) or the United Kingdom (UK), the General Data Protection Regulation (GDPR) requires us to have a valid legal basis for processing personal data.2We rely on several legal bases depending on the specific context and purpose of the processing activity:
Consent:We rely on your explicit consent for certain processing activities. This includes:
Sending marketing emails and newsletters to subscribers of our mailing list.1
Sending promotional SMS text messages to individuals who have opted-in via methods like the contact form checkbox.9
Placing non-essential cookies (e.g., for analytics or functionality) on your device.6You have the right to withdraw your consent at any time for these activities, without affecting the lawfulness of processing based on consent before its withdrawal. Instructions for withdrawing consent (e.g., unsubscribing from emails, managing cookie settings, replying STOP to SMS) are provided in relevant communications or sections of this policy.3
Contractual Necessity:We process personal information when it is necessary for the performance of a contract with you, or to take steps at your request before entering into such a contract.15This applies to:
Processing your booking information (name, contact details, dog information) to schedule and provide the requested dog training services or consultations.1
Processing information related to payment transactions to fulfill your service order.1
Communicating with you about essential service-related matters (e.g., appointment details).
Legitimate Interests:We process certain personal information based on our legitimate business interests, provided that these interests are not overridden by your fundamental rights and freedoms.4Our legitimate interests include:
Analyzing website usage data through tools like Google Analytics1to understand user behavior, maintain and improve the Site's functionality, security, and user experience.
Monitoring network traffic and logs for security purposes, preventing fraud, and ensuring the stability of our services.
Responding to general inquiries submitted via contact forms1or other channels, where not directly related to entering a contract. Where we rely on legitimate interests, we conduct a balancing test to ensure your rights are protected.4You have the right to object to processing based on legitimate interests under certain circumstances (see Section 9).
Legal Obligation:We may process personal information when necessary to comply with a legal obligation to which we are subject.15This could include retaining records for tax purposes, responding to lawful requests from authorities, or complying with court orders.
5. Sharing and Disclosure of Personal Information
Kaizen Canine respects the privacy of your personal information. We do not sell your personal information, a practice defined under laws like the CCPA/CPRA.26We only share or disclose your personal information under specific circumstances, primarily to facilitate the services you request and operate our business effectively, or when legally required.
We may share your personal information in the following situations:
With Your Consent:We will share your personal information with third parties if we have obtained your explicit consent to do so.2
With Service Providers (Data Processors):We engage trusted third-party companies and individuals to perform services on our behalf. These service providers act as data processors and only have access to the personal information necessary to perform their specific functions. They are contractually obligated to protect the confidentiality and security of your data and are prohibited from using it for any other purpose.2Examples of service providers we use include:
Payment Processors:Such as PayPal1, to securely process payments for our services.
Booking System Provider:The platform used for scheduling appointments, identified as potentially ProPet Software19, which handles booking data.
Analytics Providers:Such as Google Analytics1, to help us understand website usage.
Email Marketing Platform:The service used to manage our mailing list and send newsletters.1
SMS Delivery Provider:If a third-party service is used to send SMS messages.
Cloud Hosting and IT Service Providers:Companies that host our website or provide essential IT infrastructure support.
For Legal Requirements:We may disclose your personal information if required to do so by law, or in response to valid requests by public authorities (e.g., a court order, subpoena, or government investigation).4
During Business Transfers:If Kaizen Canine is involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your personal information may be transferred as part of that transaction. We will notify you of any such transfer and any changes to the handling of your information.4
To Protect Rights and Property:We may disclose information where we believe it necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required to protect the rights, property, or safety of Kaizen Canine, our users, or the public.
Social Media Links:Our Site includes links to our profiles on social media platforms like Facebook, Instagram, YouTube, and TikTok.1Clicking these links will direct you to those third-party platforms. Please be aware that these platforms operate independently and are governed by their own privacy policies. Kaizen Canine does not control the data collection practices of these social media sites, nor do we receive personal data directly from them via the links on our Site, although we may interact with you if you engage with us on those platforms.1
CCPA/CPRA "Sharing" for Cross-Context Behavioral Advertising:The CCPA/CPRA defines "sharing" broadly to include disclosing personal information for cross-context behavioral advertising. Based on our current understanding of the Site's operations1, we do not believe we "share" personal information in this manner. However, the use of certain third-party analytics or advertising cookies could potentially fall under this definition. **** If applicable, we would list the categories of third parties involved (e.g., Advertising Networks).2
Transparency about how and why data is shared is crucial for building trust and complying with legal requirements.2
6. Cookies and Tracking Technologies
Our Site uses cookies and may use similar tracking technologies (like web beacons or pixels) to enhance user experience, analyze site usage, ensure security, and support website functionality.1Cookies are small text files placed on your device (computer, tablet, smartphone) when you visit a website.
A. Types of Cookies We Use:
We categorize the cookies used on our Site as follows:
Essential / Strictly Necessary Cookies:These cookies are required for the basic operation of our Site and cannot be switched off in our systems. They are usually set in response to actions made by you which amount to a request for services, such as navigating pages, logging into secure areas, or managing sessions within our booking system. These cookies do not store personally identifiable information and typically do not require user consent.6Disabling these cookies through browser settings may impact site functionality.
Performance / Analytics Cookies:These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us understand which pages are the most and least popular and see how visitors move around the Site.2The information collected is often aggregated or pseudonymized. We use Google Analytics for this purpose.1In jurisdictions requiring consent for such cookies (like the EEA/UK under GDPR and the ePrivacy Directive6), we will seek your explicit consent before placing these cookies.
Functionality Cookies:These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. They might remember choices you make (like language preference, if applicable) to provide a more personalized experience. Depending on the jurisdiction, these may require your consent.
Marketing / Targeting Cookies:These cookies may be set through our site by advertising partners (if any) to track your browsing activity across different websites and build a profile of your interests. This information may be used to show you relevant advertisements on other sites., Kaizen Canine does not appear to use targeting/marketing cookies. This section should explicitly state they are NOT used, unless Kaizen Canine confirms otherwise.]If used, these cookies require explicit user consent.2
B. Google Analytics:
We specifically use Google Analytics to help analyze how users use the Site.1Google Analytics uses cookies to collect standard internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors' use of the website and to compile statistical reports on website activity for Kaizen Canine.
We may have configured Google Analytics to anonymize IP addresses (a recommended practice for GDPR compliance36) to further protect your privacy.[Kaizen Canine LLC should confirm if IP anonymization is enabled.]
C. Managing Cookies:
Upon your first visit to our Site (especially from jurisdictions requiring consent like the EEA/UK), you may be presented with a cookie consent banner or tool.6This tool allows you to manage your preferences and consent to the use of non-essential cookies (Performance, Functionality, Marketing). You can typically change your preferences at any time through this tool or via the "Cookies" link in our website footer.1[Ensure this footer link is functional and leads to the consent management tool or relevant information.]
Most web browsers also allow you to control cookies through their settings. You can usually find these settings in the 'Options' or 'Preferences' menu of your browser. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, especially essential ones, you may not be able to use some portions of our Site effectively.11
Providing clear information about cookies and offering mechanisms for consent and control are essential for compliance with laws like GDPR/ePrivacy and for respecting user choice.2
7. Data Security
Kaizen Canine is committed to protecting the security of your personal information. We implement and maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.2The goal is to ensure a level of security appropriate to the risk associated with processing your personal data, adhering to standards set by regulations like GDPR (Article 32)12, CCPA's requirement for reasonable security40, and FTC guidelines.7
Specific measures we employ include (but are not limited to):
Encryption:We use Secure Socket Layer (SSL)/Transport Layer Security (TLS) encryption to protect data transmitted to and from our Site (HTTPS).11Our booking system provider, ProPet, also indicates the use of 256-bit SSL security for data transmission.19We also consider encryption for data stored on our systems (encryption at rest) where appropriate.18
Access Controls:Access to personal information within our organization is restricted to authorized personnel who have a legitimate business need to access it. We implement measures like strong passwords and potentially multi-factor authentication to control access.2We follow the principle of least privilege, granting access only necessary for job functions.32
Secure Storage:We store personal information on secure servers and take measures to protect against unauthorized access to physical and digital records.2
Third-Party Vendor Security:We select reputable third-party service providers (like PayPal1, ProPet19, Google Analytics22) and rely on their security measures for the data they process on our behalf. We aim to have contractual agreements requiring them to maintain appropriate safeguards.28
Regular Reviews:We periodically review our data collection, storage, processing practices, and security measures to ensure they remain effective and appropriate.11
Disclaimer:Despite our efforts to protect your personal information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.7Users share information at their own risk.
8. Data Retention
Kaizen Canine retains personal information only for as long as it is necessary to fulfill the specific purposes for which it was collected, as outlined in Section 3 of this policy.3Our retention periods are determined based on the nature of the information, the purposes of processing, and applicable legal and regulatory requirements.
The criteria used to determine our retention periods include:
The duration of our relationship with you:We retain information necessary to provide ongoing services or manage your account for the duration of our active relationship (e.g., client records during and shortly after training programs).
The purpose for which the data was collected:Information collected for a specific, time-limited purpose (e.g., responding to a one-off inquiry) may be retained for a shorter period than data needed for ongoing service delivery or legal compliance.
Legal and regulatory obligations:We are required to retain certain information for specific periods to comply with laws related to taxation, accounting, contract law, or potential litigation.12For example, financial transaction records may need to be kept for several years.
Consent duration:For processing based on consent (e.g., newsletter subscriptions), we retain the data until you withdraw your consent or it is no longer necessary for the consented purpose.
The nature and sensitivity of the data:More sensitive data may be retained for shorter periods or subject to stricter access controls during its retention.3
When personal information is no longer necessary for the purposes for which it was collected, or upon expiration of the applicable retention period, we will securely delete or anonymize it in a manner designed to prevent loss, theft, misuse, or unauthorized access.12Anonymized data, which can no longer identify you, may be retained for statistical analysis or service improvement purposes.
Adhering to data minimization principles includes not retaining data indefinitely.12Disclosing our approach to retention provides transparency as required by laws like GDPR and CPRA.3
9. Your Privacy Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding the personal information we hold about you.2We are committed to facilitating the exercise of these rights.
A. Rights for Residents of the EEA and UK (under GDPR):
If you are located in the European Economic Area (EEA) or the United Kingdom (UK), you have the following rights under the GDPR:
Right to Access:You have the right to request access to the personal data we hold about you and receive a copy of it.4
Right to Rectification:You have the right to request correction of inaccurate personal data we hold about you.4
Right to Erasure ('Right to be Forgotten'):You have the right to request the deletion of your personal data under certain conditions (e.g., if the data is no longer necessary for the purpose it was collected, or if you withdraw consent and there is no other legal ground for processing).4
Right to Restrict Processing:You have the right to request the restriction of processing of your personal data under certain circumstances (e.g., if you contest the accuracy of the data, or if the processing is unlawful).4
Right to Data Portability:You have the right to receive the personal data you provided to us in a structured, commonly used, and machine-readable format, and have the right to transmit that data to another controller where technically feasible.4
Right to Object:You have the right to object to the processing of your personal data based on our legitimate interests or for direct marketing purposes.4
Right to Withdraw Consent:Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time.3
Right to Lodge a Complaint:You have the right to lodge a complaint with a data protection supervisory authority in your country of residence if you believe our processing of your personal data infringes GDPR.3
B. Rights for Residents of California (under CCPA/CPRA):
If you are a resident of California, you have the following rights under the CCPA, as amended by the CPRA:
Right to Know:You have the right to request that we disclose what personal information we collect, use, disclose, sell, or share about you. This includes the categories of personal information, sources, purposes for collection/use, categories of third parties with whom data is disclosed/sold/shared, and the specific pieces of personal information collected (covering the preceding 12 months).2
Right to Delete:You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions (e.g., information needed to complete a transaction, detect security incidents, comply with legal obligations, or enable internal uses reasonably aligned with your expectations).26We will also direct our service providers to delete your information upon receiving a verifiable request.41
Right to Correct:You have the right to request the correction of inaccurate personal information that we maintain about you.4
Right to Opt-Out of Sale/Sharing:You have the right to direct us not to "sell" or "share" your personal information. "Sharing" under CPRA includes disclosing personal information for cross-context behavioral advertising.38We provide mechanisms for you to exercise this right, accessible via links on our website.2
Right to Limit Use and Disclosure of Sensitive Personal Information (SPI):You have the right to direct us to limit our use and disclosure of your SPI to that which is necessary to perform the services or provide the goods reasonably expected by an average consumer requesting those goods or services, and for certain other permitted business purposes.4SPI includes data like social security numbers, precise geolocation, racial or ethnic origin, religious beliefs, genetic data, biometric data, health information, or the contents of certain communications.17****
Right to Non-Discrimination:We will not discriminate against you for exercising any of your CCPA/CPRA rights. This means we will not deny goods or services, charge different prices, or provide a different level or quality of services, unless the difference is reasonably related to the value provided by your data.4
C. Exercising Your Rights:
To exercise any of the rights described above, please contact us using the contact information provided in Section 15. We need to verify your identity before processing your request to protect your privacy and security.26We will respond to your request within the timeframes required by applicable law (typically within one month for GDPR27and 45 days for CCPA/CPRA5, potentially extendable under certain circumstances).
CCPA/CPRA requires businesses to offer at least two methods for submitting requests, such as an email address and a toll-free number or web form.5We provide the following methods: [List Methods - e.g., Email to privacy@[domain].com, Contact Form Link, Phone Number].
Generally, we do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request (GDPR allows fees in specific circumstances21).
D. Required Links for California Residents (CCPA/CPRA):
California residents can exercise their right to opt-out of sale/sharing and limit the use of sensitive personal information via the following links, which are also typically available in our website footer:
****38
****28(Implement if SPI is processed beyond necessary purposes)
Alternatively, a single link titled"Your Privacy Choices"or"Your California Privacy Choices"may be provided to manage both opt-outs.45[Kaizen Canine LLC must implement these links and the underlying functionality.]
10. Children's Privacy
Our Site and services are intended for adult dog owners and are not directed at children. We comply with the Children's Online Privacy Protection Act (COPPA) in the United States and similar age restrictions under GDPR and other applicable laws.3
We do not knowingly collect personal information online from children under the age of 13 (or 16 in the EEA/UK, or other applicable age limits). If you are under the relevant age limit, please do not provide any personal information through our Site or services.
If we become aware that we have inadvertently collected personal information from a child under the applicable age limit without verifiable parental consent, we will take steps to delete that information promptly from our records.
If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us using the details in Section 15. We will work with you to address the issue, including reviewing or deleting your child's information upon request.
11. SMS Text Messaging Policy (TCPA Compliance)
This section details our policies regarding SMS (Short Message Service) text messaging communications, in compliance with the Telephone Consumer Protection Act (TCPA) and applicable regulations.9
Purpose of SMS Messages:We may use SMS text messages to communicate with you for various purposes, including sending appointment reminders, providing updates related to your services, and, with your explicit consent, sending marketing promotions or information about our classes and courses.13
Consent Requirement:We will only send you marketing or promotional SMS messages if you have provided your prior express written consent to receive such messages from Kaizen Canine LLC.10This consent must be unambiguous and clearly indicate your agreement to receive automated marketing texts at the phone number provided. We obtain this consent through methods such as an explicit opt-in checkbox on our contact form13or other documented means.48Consent to receive marketing texts is not a condition of purchasing any goods or services.10The upcoming TCPA "one-to-one" consent rule, effective January 27, 2025, further emphasizes that consent must be obtained specifically for Kaizen Canine LLC and cannot be bundled with consent for other unrelated sellers.50Transactional messages (e.g., appointment reminders) may be sent based on your relationship with us and the context of the service.
Required Disclosures:At the time of opt-in, and reiterated here, we provide clear and conspicuous disclosures29, including:
Our Identity:Messages will identify Kaizen Canine LLC as the sender.9
Message Purpose & Frequency:The types of messages you will receive (e.g., marketing alerts, reminders) and the approximate frequency (e.g., "Approx. 4 messages/month").9
Costs:A statement that "Message and data rates may apply".9
Help & Opt-Out Instructions:Information on how to get help (e.g., "Text HELP for help") and how to opt-out (e.g., "Text STOP to cancel").9
Link to Terms & Privacy Policy:Access to our terms and this policy.9
Opt-Out Mechanism:You can opt-out of receiving future SMS messages from us at any time. The standard method is to reply "STOP" to any message you receive from us.10We will also honor opt-out requests made through any other reasonable means (e.g., email, phone call).9Upon receiving an opt-out request, we may send one final, non-promotional confirmation text message within 5 minutes to confirm your request has been processed.9We maintain records of opt-out requests to ensure compliance.9
Data Usage:Your phone number provided for SMS communications will be used solely for the purposes for which you have consented or as necessary to provide requested services (e.g., reminders).
Quiet Hours:We adhere to TCPA regulations regarding calling/texting times, generally avoiding sending messages before 8:00 AM or after 9:00 PM in your local time zone.48
Strict adherence to TCPA rules is critical due to the potential for significant penalties for non-compliance ($500-$1500 per violation).29This dedicated policy section aims to ensure transparency and compliance in our SMS communications.
12. Third-Party Websites and Links
Our Site may contain links to external websites or services that are not operated or controlled by Kaizen Canine LLC. This includes links to social media platforms (Facebook, Instagram, YouTube, TikTok)1, payment processors (PayPal)1, our booking system provider (ProPet Software)19, and potentially other resources.
Please be aware that this Privacy Policy applies only to our Site and services. We do not endorse and are not responsible for the privacy practices, content, or security of these third-party websites or services.3When you click on a link and leave our Site, you are subject to the privacy policy of that third-party site.
We encourage you to review the privacy policies of any third-party websites you visit before providing any personal information to them.
13. International Data Transfers
Kaizen Canine LLC is based in the United States. Personal information collected through our Site and services may be transferred to, stored, and processed in the United States or other countries where our servers or third-party service providers are located.3These countries may have data protection laws that are different from the laws of your country of residence.
If you are located in the European Economic Area (EEA), the UK, or other regions with laws governing data collection and use, please note that by providing your personal information, you may be consenting to the transfer of your information to the United States and other jurisdictions where we or our service providers operate.
For transfers of personal data from the EEA or UK to countries outside these regions (like the US), we rely on appropriate legal mechanisms and safeguards to ensure your data is protected in accordance with GDPR requirements. These may include:
Adequacy Decisions:Transferring data to countries deemed by the European Commission to provide an adequate level of data protection.
Standard Contractual Clauses (SCCs):Implementing approved contractual clauses between us and the data recipient (e.g., a US-based service provider) that impose GDPR-level data protection obligations.
Your Explicit Consent:Obtaining your explicit consent for the transfer after informing you of the potential risks.
We take steps to ensure that any international transfer of personal information is subject to appropriate safeguards as required by applicable data protection laws.3
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data handling practices, service offerings, or applicable legal and regulatory requirements.2We reserve the right to modify this policy at any time.
When we make material changes to this Privacy Policy, we will notify you by posting the updated policy on this Site and updating the "Last Updated" date at the top of this policy.2Depending on the nature of the changes, we may also provide additional notice, such as through a banner on our website or via email to registered users or subscribers.2
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal information we collect. Your continued use of our Site or services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.
15. Contact Information
If you have any questions, comments, or concerns about this Privacy Policy, our data practices, or if you wish to exercise your privacy rights as described in Section 9, please contact us using the following details:
Business Name:Kaizen Canine LLC
Email Address:
Phone Number:[Insert Phone Number]
Mailing Address:[Insert Full Physical Mailing Address of Kaizen Canine LLC]
Providing clear and accessible contact information is essential for enabling communication and facilitating rights requests, as required by privacy regulations.2
Data Protection Officer (DPO):
Option 1 (If DPO Appointed):We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. You can contact our DPO using the details above. Unlikely for most SMEs unless these conditions are met.]
Option 2 (If No DPO Appointed):We have not appointed a formal Data Protection Officer. For any privacy-related inquiries, please use the contact details provided above.
16. Disclaimer
This Privacy Policy document has been generated based on an analysis of the publicly accessible content and features of the websitehttps://www.kaizencanine.com/as of [Date of Analysis], and general principles derived from applicable data protection laws (including GDPR, CCPA/CPRA, FTC guidelines, TCPA) and common industry practices referenced in the supporting research.
This document is provided as a comprehensive template and starting point. It aims to address the general privacy requirements relevant to the observed website functionalities (contact forms, booking, newsletter, cookies, analytics, SMS consent). However, it may not capture every specific detail of Kaizen Canine LLC's internal data handling processes, all third-party relationships, specific data flows, or future changes to the business or applicable laws.
Legal Review Recommended:The information contained herein does not constitute legal advice. Data privacy law is complex and constantly evolving. Kaizen Canine LLC is strongly advised to consult with qualified legal counsel specializing in data privacy law before publishing and implementing this Privacy Policy.6Legal counsel can:
Verify the accuracy and completeness of the policy against Kaizen Canine LLC's specific data collection, use, storage, and sharing practices.
Assess applicability and ensure compliance with all relevant federal, state (e.g., CCPA/CPRA), and international (e.g., GDPR) laws based on user locations and business activities.
Advise on specific requirements related to sensitive data (including potentially detailed dog behavioral/health information), children's data, and international data transfers.
Help mitigate legal risks associated with non-compliance, which can include substantial fines, lawsuits, and reputational damage.35
No Attorney-Client Relationship:The generation and provision of this document do not establish an attorney-client relationship between the recipient and the generator. Kaizen Canine LLC is solely responsible for the final content and implementation of its Privacy Policy and for ensuring its ongoing compliance with all applicable laws and regulations.
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