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Privacy Policy
Privacy Policy for Kaizen Canine LLC
Effective Date: 01/05/2024
Last Updated: 06/11/2026
Welcome to Kaizen Canine LLC (“Kaizen Canine,” “we,” “us,” or “our”). We are committed to protecting the privacy and security of the personal information of our website visitors and clients. This Privacy Policy describes how we collect, use, process, share, and protect personal information obtained through our website, https://www.kaizencanine.com/ (the “Site”), and the services we offer, including dog training consultations, classes, and related programs.
This policy outlines our practices concerning personal data, including information collected via contact forms, newsletter signups, booking systems, cookies, analytics tools, and other interactions with our Site and services. It also details your privacy rights under applicable data protection laws, such as the General Data Protection Regulation (GDPR) for individuals in the European Economic Area (EEA) and the United Kingdom (UK), and the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) for residents of California.
Federal laws in the United States, including Section 5 of the Federal Trade Commission (FTC) Act, which prohibits unfair or deceptive practices, also inform our data handling procedures, requiring transparency and fairness in how we collect and use personal information. Additionally, for specific communication methods like SMS text messaging, we adhere to the requirements of the Telephone Consumer Protection Act (TCPA).
We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal information. By using our Site or services, you acknowledge that you have read and understood this Privacy Policy. Please note that this policy applies only to information collected by Kaizen Canine through the Site and our direct services and does not extend to third-party websites or services linked from our Site.
We collect personal information directly from you when you interact with our Site and services, and automatically when you navigate through the Site. The types of personal information we collect depend on your interactions with us.
Contact Information: When you fill out our contact form, book a transformation session, or subscribe to our mailing list, we collect information such as your first and last name, email address, and phone number. This information is essential for responding to your inquiries, scheduling services, and sending requested communications.
Dog Information: Our contact form and booking/consultation process may request information about your dog, such as breed and age. During consultations or training sessions, we may discuss and record details about your dog’s background, history, behavior, and your relationship with them.
Communication Preferences: When you use our contact form, you are asked to agree to receive SMS text messages from Kaizen Canine LLC via a checkbox. This constitutes obtaining explicit consent for SMS communications. We also collect email addresses for those who opt-in to our mailing list for newsletters and updates.
Booking and Transaction Information: When you book services, we collect information necessary to schedule and manage your appointment. Sensitive payment details are typically processed directly by third-party payment processors, such as PayPal.
Feedback and Survey Information: We may collect personal information if you voluntarily complete customer surveys or provide feedback.
Log and Usage Data: Like most websites, our servers automatically collect information when you access or use our Site. This may include your IP address, browser type and settings, operating system, the date and time of your visit, pages viewed, time spent on pages, and referring website addresses.
Cookies and Tracking Technologies: We use cookies and potentially similar technologies to operate and improve the Site, analyze usage, and enhance user experience.
Analytics Data: We utilize analytics tools, such as Google Analytics, to collect aggregated or pseudonymized data about website traffic, user behavior patterns, demographics, and engagement.
We use the personal information we collect for specific, legitimate business purposes. The primary purposes include:
For individuals located in the EEA or UK, the GDPR requires us to have a valid legal basis for processing personal data. We rely on:
Kaizen Canine does not sell your personal information. We only share or disclose your personal information under specific circumstances:
Our Site uses cookies and may use similar tracking technologies to enhance user experience, analyze site usage, ensure security, and support website functionality.
We use Google Analytics to analyze how users use the Site. For more information, visit https://www.google.com/intl/en/policies/privacy/. You can opt-out via the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
You may manage cookie preferences through our cookie consent tool or your browser settings. Disabling essential cookies may impact site functionality.
Kaizen Canine implements reasonable administrative, technical, and physical safeguards to protect personal information. Specific measures include:
No method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Kaizen Canine retains personal information only for as long as necessary to fulfill the purposes for which it was collected, based on: the duration of our relationship with you, the purpose for which data was collected, legal and regulatory obligations, consent duration, and the nature and sensitivity of the data. When no longer necessary, personal information will be securely deleted or anonymized.
If located in the EEA or UK, you have the right to: access, rectification, erasure, restriction of processing, data portability, objection, withdrawal of consent, and the right to lodge a complaint with a supervisory authority.
California residents have the right to: know, delete, correct, opt-out of sale/sharing, limit use of sensitive personal information, and non-discrimination.
To exercise your rights, contact us using the information in Section 15. We will respond within required timeframes (typically one month for GDPR, 45 days for CCPA/CPRA).
Our Site and services are intended for adult dog owners and are not directed at children. We do not knowingly collect personal information online from children under the age of 13 (or 16 in the EEA/UK). If we become aware of inadvertent collection, we will promptly delete that information.
This section details our policies regarding SMS text messaging communications, in compliance with the Telephone Consumer Protection Act (TCPA) and applicable regulations.
We may use SMS text messages to communicate with you for purposes including appointment reminders, service updates, and, with your explicit consent, marketing promotions or information about our classes and courses.
We will only send marketing or promotional SMS messages if you have provided your prior express written consent to receive such messages from Kaizen Canine LLC. Consent must be unambiguous and is obtained through methods such as an explicit opt-in checkbox on our contact form. Consent to receive marketing texts is not a condition of purchasing any goods or services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of services, such as customer service, is permitted.
At the time of opt-in we provide clear disclosures including:
You can opt-out of receiving future SMS messages at any time by replying “STOP” to any message. We will also honor opt-out requests made through any other reasonable means (e.g., email, phone call). Upon receiving an opt-out request, we may send one final, non-promotional confirmation text within 5 minutes.
We adhere to TCPA regulations and generally avoid sending messages before 8:00 AM or after 9:00 PM in your local time zone.
Our Site may contain links to external websites or services not operated or controlled by Kaizen Canine LLC. This Privacy Policy applies only to our Site and services. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
Kaizen Canine LLC is based in the United States. Personal information may be transferred to, stored, and processed in the United States or other countries. For transfers from the EEA or UK, we rely on appropriate legal mechanisms such as adequacy decisions, Standard Contractual Clauses (SCCs), or your explicit consent.
We may update this Privacy Policy from time to time to reflect changes in our practices, service offerings, or applicable legal requirements. Material changes will be communicated by posting the updated policy on this Site and updating the “Last Updated” date. We encourage you to review this policy periodically.
If you have any questions, comments, or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact us:
This Privacy Policy document has been prepared based on an analysis of the website https://www.kaizencanine.com/ and applicable data protection laws (including GDPR, CCPA/CPRA, FTC guidelines, TCPA). It is provided as a comprehensive template and starting point.
Legal Review Recommended: This document does not constitute legal advice. Kaizen Canine LLC is strongly advised to consult with qualified legal counsel specializing in data privacy law before publishing and implementing this Privacy Policy.
No Attorney-Client Relationship: The provision of this document does not establish an attorney-client relationship. Kaizen Canine LLC is solely responsible for the final content and implementation of its Privacy Policy and for ensuring its ongoing compliance with all applicable laws and regulations.